Our tenants are as valuable to us as our landlords. We have a set of procedures in place to ensure your comfort and enjoyment whilst staying in our properties. Outlined below are our guidelines for tenants who wish to apply.

• LETTING PERIOD
  The minimum lease term is usually 6 months, unless otherwise stated or agreed by the Landlord/Agent.
   
• FEES:
  To secure a property:
   
  • The administration fee of £110 for the first, and £70 for any additional applicants over 18 years of age is payable as soon as an application is made. If a guarantor is required we require £50 for each guarantor. VAT is applicable on all fees.
     
  • The deposit equivalent to one month's rent plus 25%, is also required to secure the property (subject to landlord agreement and satisfactory references). This will be commuted to the Damage Deposit on commencement of the tenancy and is subject to the terms of the agreements you sign with us, and is repayable without interest.
     
  • The first month's rent is payable in advance of the tenancy commencement by cleared funds, ie cash, banker's draft, or building society cheque on the day, or a personal cheque paid to the Agent at least seven days in advance.
     
• CONDITION
  Properties are let 'as seen'. If you have any specific queries or comments, these must be raised at the time of application. A copy of the inventory for the property is available in advance if requested. Inventories must be checked at handover and any discrepancies not noticed immediately must be reported within three days.
   
• REFERENCES
  References will usually be undertaken by Letsure's Credit Referencing service and will require previous addresses, employer / accountant details, previous landlord, Bank, Council Tax record and a credit search. If full and satisfactory references cannot be obtained a Guarantor or six months rent paid in advance will be required, subject to the Agent's discretion.
   
• HOUSING BENEFIT
  Housing benefit applicants may be considered in certain circumstances. Due to regular delays in payments being made by the Housing Benefit Department, the applicant and guarantor must note that there can be no exception to the payment terms of the tenancy agreement which must be adhered to at all times.
   
• EXCLUSIONS
  Please note any exclusions relating to pets, smoking, etc as detailed on the property description. Pets are often accepted but a larger deposit is sometimes required.
   
• MAILING LIST
  Properties are added / deleted regularly. If you wish to add your details to a mailing list, please contact us with your specific requirements.
   
• TO VIEW PROPERTIES
  Please contact us between normal office hours, ie 9 am to 5.30 pm Monday to Friday and 9 am to 12 pm on Saturday. Evening or Saturday viewings may be arranged by prior notice.